Our experienced staff members are professionally trained to provide information and advice related to any kind of jewellery. Temelli sales assistants have undertaken extensive design courses to ensure that your chosen piece of jewellery is practical, unique and noticeable.

Temelli Jewellery offers the following services to their customers from any of their stores:

• Jewellery Re-modelling & Repairs
• Custom Designed & Manufactured Jewellery
• Engagement Ring & Wedding Band Design Consultations
• Sourcing of Diamonds & Gemstones
• Watch Battery Replacements, Repairs and Servicing
• Insurance Valuations
• Pearl Threading
• Jewellery Cleaning
• Wish List / Gift Registry
• Temelli Gift Vouchers
• Tax Free Purchase & Overseas Delivery
• 3 Month Lay-by
• 18 Months Interest Free Finance
• Q Report Jewellery Insurance
  For a quote on Jewellery Insurance – click here

WATCH AFTER SALES CARE INFORMATION

Your watch is a fine instrument. Please treat it with care by avoiding shocks and knocks, as they can harm the inner mechanism of your watch.

Leather straps: Please note that leather is a natural permeable material. To keep your leather strap in good condition for as long as possible, Temelli Jewellery recommends the following: Exposing a leather strap to daily showers or swims is not recommended. If you live a very active lifestyle, especially one involving frequent exposure to salt water and/or heavy perspiration, you should opt for a steel bracelet or rubber strap. Don’t expose your leather strap to sunlight for long periods of time as this can fade and discolour it. Protect your leather strap, by avoiding contact with perfume and cosmetics, chemicals, grease or oily substances. (ie Sunscreen). Colours and suppleness of leather are subject to change with time and exposure to external factors. For hygiene reasons, and to extend the lifespan of your strap it is highly recommended to take off your watch at bedtime due to perspiration.

Water resistancy: Each watch will state the measure of water resistancy suited to the brand and specific style. ATM stands for: Atmospheres- the amount of pressure the watch can take in atmospheres before failure is assumed. Water pressure relates to the capability of resisting water, not only the distance of depth under water. Different pressure conditions such as sudden shock or impact of pressure, may affect water resistancy.

Waterproof VS Water Resistant: The term “waterproof” is not appropriate for watches as it implies a measure of absolute protection. A watch can never be 100% impenetrable to water. A watch’s water-resistance cannot be guaranteed in all situations. The water-resistance can be affected by shock to the crown, the aging of gaskets, service history etc. As a result, the term water resistant is more appropriate.

Screw Down Crown for Diving & Surfing: A screw-down crown aids water-resistancy by sealing the crown to the case of the watch. A seal is achieved when the case locks with the crown’s internal threads and gaskets fastening the crown into its place. Not doing so will cancel the water-resistance of the watch. The crown needs to be pushed in completely, or screwed in if your watch has a screw-down crown, to stop water entering the watch and damaging the movement. Never open, wind or operate the crown while in water, and ensure the screw-down crown is fully tightened before immersion in water. Have your watch water resistant and pressure tested once a year by the authorised service centre, to preserve and pro-long the performance of your watch.

Water Resistancy Guide

• 50m, 160ft, 5atm = safe for Swimming!

Magnetic fields: Do not expose your watch to magnetic fields, which includes mobile phones, laptops and computers, office equipment and appliances. Your watch contains metal parts that can be magnetized, depending on the strength of the field. A watch may run slow or fast, and even stop if it has been magnetized. Temperatures: Do not expose your watch to sudden temperature changes (exposure to sunlight followed by immersion in cold water) or extreme temperatures over 60°C (140°F) or under than 0°C (32°F). Examples: sauna to shower or swimming pool to shower, or a hot day on the beach in the sun to a cold shower. A sudden change in temperature may cause condensation to appear under the crystal.

Batteries: Watch batteries can last from between 2 and 3 years, depending on the watch type, its size and the amount of energy used by the various functions. If the second hand begins to jump in 4 second intervals, the battery needs to be changed (end of battery life indicator). Bathing in the sea: Always rinse your watch with clear water, when it comes in contact with salt water.

Cleaning: For metal bracelets and for all water-resistant cases, use a small soft brush ie Toothbrush in light soapy water. Use a soft cloth to dry it so that you do not scratch the watch or the metal bracelet.

Chemical products: Avoid direct contact with solvents, detergents, perfumes, and cosmetic products, as they may damage the bracelet, the case or the internal gaskets. If you have been swimming in chlorinated water, rinse your watch in fresh water afterwards.

Showering with your watch: It is highly recommended NOT to shower with your watch on, since watches are designed for room temperature water only. If you have a hot shower, the difference in the water temperature versus the room temperature may be great enough for the water in the air within your watch to attempt to evaporate. (there is air inside your watch otherwise it would fail to operate since a watch movement will not work in an environment where there is no air present, namely a vacuum) When this happens, you will see condensation or possibly small water droplets on the inside of the watch crystal or glass. This is the water in the air trying to escape. When the watch cools down to the room temperature, this condensation will seem to have gone away but in fact all that has happened is the water has run down the inside of the case and into the movement. This will not be covered under warranty.